We’re Hiring!
CASE MANAGER
Case Manager
Make a difference by helping Madison County residents live safely in their homes.
We are seeking a compassionate, organized, and motivated Case Manager to join our nonprofit home repair team. This position combines client services, residential repair project coordination, contractor management, and community engagement while playing an active role in our agency’s participatory leadership culture.
THE POSITION
A Case Manager serves as a primary point of contact for residents from home assessment through completion of their home repairs(s). The position coordinates residents, contractors, vendors, volunteers, funding requirements, and internal staff to ensure projects are completed safely, efficiently, and with respect for the people we serve.
KEY RESPONSIBILITIES
- Guide residents through home assessment, repair project planning, construction, and project completion.
- Coordinate multiple residential home repair projects, schedules, budgets, inspections, and contractors.
- Develop and manage project scopes of work and contractor estimates.
- Conduct project site visits and monitor quality, timelines, and progress.
- Maintain accurate client, project, grant, and compliance documentation.
- Communicate regularly and compassionately with residents regarding their projects.
- Build strong relationships with contractors, vendors, volunteers, and community partners.
- Help connect residents with additional community resources when appropriate.
- Occasionally participate in community outreach and agency initiatives.
PARTICIPATORY LEADERSHIP & HOW WE WORK TOGETHER
This position is an active participant in the agency’s Participatory Leadership model. Team members are expected to contribute ideas, participate in collaborative decision-making, share responsibility for organizational success, and help identify opportunities to strengthen our programs and services.
A Case Manager actively practices and models the agency’s Cultural Pillar Agreements for how we work together, fostering a workplace grounded in trust, transparency, respect, accountability, equity, collaboration, open communication, and continuous learning.
We believe how we accomplish our work is as important as the work itself.
WHAT WE’RE LOOKING FOR
The successful candidate will bring strong organizational, communication, problem-solving, and relationship-building skills. Experience in social work, project management, residential construction, housing programs, nonprofit services, human services, or case management is preferred.
Candidates should be comfortable managing multiple projects simultaneously, working independently and collaboratively, communicating with people from diverse backgrounds, and spending time both in the office and at residential project sites.
Knowledge of residential construction, grant-funded housing programs, contractor management, or housing rehabilitation is a plus.
COMPENSATION & BENEFITS
Annual Salary: $46,000–$48,000
Our benefits and workplace supports include:
- 32 Hour Work Week (M-Th)
- Paid Time Off
- Paid Holidays
- Flexible Schedule
- Health & Wellness Stipend
- Cell Phone Reimbursement
To Apply:
Please submit a resume and cover letter describing your interest in the position and relevant experience. We will reach out to all candidates who apply. We respect your time and efforts in taking the time to apply for this position. Posted position open through September 30, 2026.
Community Housing Coalition of Madison County
798 Walnut Creek Rd., Marshall, NC
sarah@chcmadisoncountync.org
Community Housing Coalition of Madison County is an Equal Opportunity Employer and is committed to creating an inclusive workplace and serving our community with dignity, fairness, and respect..